SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Drop Ship Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.ebuyline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. This micro USB cable has a lot of quality, it has a higher resistance because it has this cover over the cable.
The most weaving cable, I will describe the vidpovidav, the priyshvidko. I will write!
สินค้ามีคุณภาพดีแพ็กมาอย่างดีพื้นผิวดูงดงามสีเขียวสูงเป็นอีกระดับ
ฉันประทับใจกับคุณภาพของสินค้าและการดูแลที่พวกเขามีเกี่ยวกับบรรจุภัณฑ์ยินดีจริงๆ
สินค้าดีฉันได้ซื้อสายเคเบิลไมโคร USB อื่นๆที่มีความยาวต่างกันไป2เส้นแล้ว
Ugreen quality and delivery speed as always on top. Recommend!
The goods arrived in time. The cable is soft, the quality is good. I recommend to purchase.
ขอบคุณมากทุกอย่างมาถึงอย่างรวดเร็วถึงยูเครนในสามสัปดาห์มันถูกบรรจุอย่างสมบูรณ์แบบผลิตภัณฑ์มีคุณภาพสูงขอบคุณผู้ขายขอให้โชคดีในการพัฒนาธุรกิจของคุณ
Excellent quality in the ugreen products, well-resistant nylon braided cable and the tested and approved Aluminum connecting tips, 26 calendar days for Aquiraz ceá, this month of July 2023 was the month that took the most orders, we will see if with this new platform will speed up deliveries as they promise, you will
สายเคเบิลที่ดีคุณภาพเช่นเคยที่ความสูงทุกอย่างบรรจุในถุงที่มีตราสินค้าแม้แต่แพ็คเกจหลักที่มีตราสินค้า
สินค้าสุดยอดฉันเคยซื้อมาก่อนและจะซื้ออีกครั้ง10/10
The order arrived quickly, well packaged, as usual everything is excellent
ส่วนประกอบของอะแดปเตอร์จากปลั๊กกับสายไฟไม่นุ่มอย่างที่เราต้องการโค้งงอค่อนข้างน้อย
สินค้าสอดคล้องกับโฆษณาสายถักจบดีแพ็กมาอย่างดีและมาถึงใน10วันทำการ!
Very good, equal to the announcement and carries very fast nor
สายรัดทำด้วยคุณภาพสูงลวดมีความยืดหยุ่นตัวเชื่อมต่อมีความหนาแน่นแบรนด์ถูกต้องผู้ขายคือความเคารพ
Arrived in perfect condition and the premium brand quality does not disappoint
Seller sent fast, the cable arrived well packed and on time. Excellent quality cable. I have been buying cables from ugreen for quality and workmanship.
การจัดส่งมาถึงก่อนเวลาคุณภาพยอดเยี่ยมฉันแนะนำผู้ขาย
Product as per the ad. Great quality. I recommend it.
สายเคเบิลมีคุณภาพดีมีการชาร์จอย่างรวดเร็วฉันหวังว่ามันจะอยู่ได้นาน
Product as described. Fast shipping. Product with excellent quality. I recommend the store.
ทุกอย่างจะต้องเป็นที่รู้จักสายไฟจามรี Tsya formi ในช่วงต้นทุกอย่างคือ pratsyu โดยไม่ต้อง naricani.
Excellent! I don't even have to talk about the quality ugreen, I have already bought other things! And I'll buy more, I'll tell everyone.
As always, everything is at the highest level. I recommend the product and the store.
Good quality product! Delayed arriving due to incompetence of the Brazil Post Office
จัดส่งภายใน3สัปดาห์คุณภาพดีฉันแนะนำผู้ขาย
ทุกอย่างดูดีฉันยังต้องตรวจสอบวิธีการทำงาน
เป็น a. บริการสูงสุดและคุณภาพสูงสุดเสมอ | | | | | เป็นต้นขอบคุณ
Dear, the shipment has arrived. Thank you from the bottom of my heart ♥️
Thick, short-as I wanted. For example, the third photo on the left is a regular cable. packed in a branded bag. I liked it. Recommend!
Good cord. 3 A trimaa. Results of the dough in the photo. I recommend the store, yak of a good partner and a pedestal for a product.
ยอดเยี่ยมสายเคเบิลสร้างขึ้นมาอย่างดีพวกเขารู้สึกเหมือนมีความต้านทานฉันชอบมันมาก!
ฉันซื้อ ugreine มาเป็นเวลานานสินค้าจำนวนมากทุกอย่างดีเสมอ
สายเคเบิลที่ดีผลิตภัณฑ์จาก ugreen ไม่เคยล้มเหลวขอบคุณมากสำหรับความรวดเร็วของคุณที่มีต่อผู้ขาย
package delivered after 2 Weeks of shipping to Apartment by postman today. anyone who has ever ordered from ugreen store is aware of impeccable quality of The products. I have been ordering for years from this store, quality remains the same, but sadly prices are steadily climbing up
Excellent USB wire. Quality as always at a height. The wire supports fast charging and data transmission, which is very pleasing. Everything is done very carefully, good assembly, braided wire, steel connectors, there is nothing to complain about. Except for the thickness, This wire is too thin. Far from the same as the other cables from ugreen that I have in use, this is thin and flexible, which is good only if you are looking for something like that. Bought this wire to power a smart thermometer for the room, since using batteries is a torment. In the first purchase of batteries is money down the drain, in the second, that thermometer eats a couple of batteries every 5 weeks that the brain simply takes out if you count how much it costs to use it per year. Purchased this wire solely to make power from the network for the thermometer and everything worked out. Everything works without problems, now no more will need to never buy batteries. Delivery was normal, only 23 days to the Ukrmail. Thank you for the product